01: Why Focus on Quality?
02: Total Quality Management, Total Organization Excellence and Systems Thinking
03: Integrating People and Processes for Performance
04: RATER for Products, Services and Artifacts, Fundamentals of Total Quality
05: Globally Accepted Principles of Total Quality and Need of New Strategy for Global Competit
06: Bringing Quality through Discussions and Meetings about Planning for Quality
07: Leaders in Quality Revolution and Defining Quality
08: Taguchi Loss Function and Quality
09: WTO, Shifting Focus of Corporate Culture and Organizational Models
10: Historical View and Paradigms of Quality. Philosophies of Crosby, Juran, Ishikawa & Taguchi
11: Deming Chain Reaction, Quality and Productivity and SIPOC Model of Quality
12: Evolution of Quality Management and Hierarchy of Q
13: Demings System of Profound Knowledge
14: 14 Points of Deming Philosophy
15: Deming Cycle and the Juran Quality Trilogy
16: Juran and Crosby on Quality. Quality is Free
17: Crosbys Costs of Quality
18: Costs of Quality and Return on Quality
19: Overview of Total Quality Approaches
20: Business Excellence Models. BQA, EFQM (EQA) and International ISO-9000 QMS
21: Designing Organizations for Quality. ISO 9001(2000) and ISO 9004(2000), a Consistent Pair

22: Developing ISO 9001(2000) QMS for Q Certification:ISO-9001 QMS Documentation @ Clause No.4
23: ISO-9001(2000) QMS: Clause #5 Management Responsibility
24: ISO-9001(2000) QMS: Clause #6 Resources Management
25: ISO-9001(2000) QMS: Clause #7 Product Realization and Customer Related Processes
26: ISO-9001(2000) QMS: Clause #7 Control of Production and Services
27: ISO-9001(2000) QMS: Clause # 8 Measurement, Analysis and Improvement
28: Preventive and Corrective Actions. Quality in IT Softwares and CMMI Levels of Maturity
29: Benefits and Barriers in Installing ISO-9001 QMS
30: Creating Business Excellence in Pakistani Organizations
31: Control Mechanisms for Creating Quality at Strategic , Tactical and Operational Levels
32: Big Q and Small q Leadership for Quality
33: Strategic Planning for Quality and New Management Advanced Quality Planning Tools
34: Hoshin Kanri and Policy Deployment, Balance Scorecards
35: Quality Function Deployment (QFD) and other Tools for Implementation
36: Basic SQC Improvement Tools
37: How is TQ being Implemented? A Dialogue with a Multinational Manufacturing Company Quality
38: Cause and Effect Model and Run Charts for Quality Improvement
39: Understanding SPC for Continual Quality Improvement
40: Statistical Thinking for Process Improvement to bring Quality in Products and Services
41: An Interview of the CEO, Head IT, HR, and Quality Engineering of a CMMI Level 5 Pakistan
42: Importance of Teamwork Culture for TQM
43: Understanding Empowerment for TQM. Focusing on Customer Suppliers Relationships
44: Innovation, Knowledge Management and Learning Organization